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Request a Return

Returns

For immediate assistance, please contact our contact customer service department at 800-545-8823 (M-F, 8a-5p CST).

At LabSource.com, we expect you to be completely satisfied with every item you order. If for any reason you are not, call us within 30 days and we will issue a credit, send a replacement, or refund your money. Items may be subject to a 15% restocking fee. All returns must be freight prepaid and be accompanied by a Return Authorization Number.

Items that are supplied from Fisher Scientific and VWR Scientific are subject to their respective return policies. Items may be subject to a 20% restocking fee. All returns must be freight prepaid and be accompanied by a Return Authorization Number.

Certain items such as refrigerated items, Difco media and Chemicals are non-returnable, unless deemed defective by the manufacturer. Items returned without authorization will not be issued a credit

Please be sure to review our Terms and Conditions here.

Please complete and submit this return request form and we will contact you as soon as possible.

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